Thursday, June 9, 2011

Blackboard 9.1 Known Issues Update

Update on a few know issues with Blackboard 9.1


Issues/Error:
When opening an Office 2007 attached document, users will be prompted to enter a username and password.
Workaround: If they click cancel, the document will still load. Switch to Firefox and/or Chrome browser.

Issue/Error: Users using Internet Explorer will get a blank page when they attempt to open an attached file.
Workaround: Switch to Firefox and/or Google Chrome.

Issue/Error: When taking a test a user receives an Access Denied page. This results from students double-clicking. When clicking Cancel, a page appears stating that the test has already been submitted. When clicking Log-in, the user gets a HTTP Status 500 -type Exception message.
Workaround: Student should not double-click in a test. If you did, try to click the back button and move on.