Sunday, January 23, 2011

Word and other MS Office documents don't work in Internet Explorer:

If you are using Internet Explorer, Microsoft Office documents may fail to download when the user clicks on the link. We suggest use of Mozilla Firefox or Google Chrome Internet browsers on Windows machines (Safari works fine on Mac machines). If you need to use Internet Explorer, you can right-click on any link to any file in Blackboard and select the "Save As..." option to download the document.

Thursday, January 20, 2011

Know Problem with Discussions

Some students have received an error message when they attempt to post in a Discussion Forum. If you see this, please wait a couple minutes and check the discussion board before attempting to re-post. It seems that even if you get the error message, the post still goes through. This is just a glitch in the system, and our information technology support team is trying to track down the issue and apologizes for any inconvenience